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Faveo
Disrupting the Moving Industry in San Diego
2015
Technologies
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Background
Faveo is a San Diego startup started by two local marines, frustrated with the difficulty of finding movers for their frequent moves, and wanting to build a disruptive moving company that could provide a modern way to help people move. They had their iOS app built by a team in Argentina, but desired to work with a local agency that could create a strongly branded website to attract both consumers and contractors for their new business.
Challenge
Faveo came to us with the expected limited start-up budget and rushed timeline. They needed a multi-targeted website which would be able to attract both customers and employees, and the site messaging needed to speak to every user, even when they were navigating the website for different reasons. Additionally, we had to work with their overseas team to integrate the website with the app’s poorly documented API. But the real challenge came immediately after building the website, when we realized that the app team had not built any management tools to track jobs or pay employees. We had to swiftly build out the admin side of their app, into their new website, while still working within their timeline and budget.
Result
We were able to build for the Faveo team, a beautiful, responsive website that helps generate leads to keep their business growing. The new site is integrated with their existing application, allowing customers to manage their accounts and movers to sign up as contractors. The website handles new employee onboarding, background checks, paying employees, and tracking who is working on what job. We put the power to grow their business into Faveo’s hands, and did it all on a very quick timeline and tight budget.
Engaging responsive design
The design that we created provides a strongly branded experience optimized for any device. It caters to both customers and contractors- making it a tool that will easily expand as the business grows.
Integrated sign up process
We built the signup process to work with the iOS application, allowing new users to be created, and immediately sign into the app with their new account.
Contractor hiring process
We built a back-end flow to easily and quickly onboard, run a background check, and train new movers.
Update account and payment info
Both contractors and users are able to manage their account and payment information for the application on the website.
Back-end reporting suite
We built an administrative section to the website which provides information to admins about job statuses and contractor assignments.
Employee management features
We also created the ability to track hours and pay contractors directly from the website’s back-end.
User dashboards
We built the ability for users to log in and manage their account information. The dashboard was built to scale for phase two which would add move scheduling and tracking.
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Integrated with application API
We integrated with the iOS REST API and provided consultation to the overseas application team to improve the API for future scalability.
Configured
Google Cloud hosting
We launched the site on the Google cloud and configured it to minimize cost and maximize scalability.
Automated
Contractor payments
Contractor hours logged into the iOS application are pulled into Drupal, allowing admins to review and pay the contractors via Stripe with a single click.
